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Storage Customer Reviews
Abhra Biswas
1 year ago
I've stored my stuff here twice in the past 2 years and everything has been perfect. Clean, reliable, and accessible. Jay Z is great too.
Diane Bunn
4 years ago
They're under new management now and I've noticed the difference within the first three months. The property grounds still look well-kept after which is a good thing.
But the manager is different and that's where I choose to change my rating from 5 stars down to 2 stars because I have experienced better.
New manager: Hasn't figured out a way to give gate codes to tenants unless the tenants call and ask for it. It has been a few months now and I still have to call to get the code. No biggie. One month, I had paid a full week before the first (got the receipt, thought all was good), I didn't ask for the code and didn't need to get to unit until near the end of the month when my husband was moving a bed out for a friend. So I called for the code and was asked if i had paid. I said "yes". Todd said "we'll i guess I'll have to trust you on that, if you haven't it wouldn't matter cause your unit will be locked". I thought nothing of it until my husband found that it was locked. No late fees charged but for a whole month this lock was on our unit. I understand if it was a computer error but it was a human error. And we received no notification of this lockout from the manager at all. I was confused and not happy and neither was my husband...it was a hot day and he was very busy. It was unlocked when the manager came back. That's not how I would run things or some of the other managers I've met in the past. In my previous jobs, I've dealt with on average 300 logs and entries a month. This should be no different, except it's half that.
Old manager: Michael was on top of things and even went above and beyond (like getting a box from my unit that was very heavy and hard for me to reach.) He kept us informed on any changes, discounts, or up-comings. He had an automated system for gate codes that very well.
I guess I was spoiled with the great customer service from Michael and hoped that the next manager would provide good customer service at least.
Abhra B.
1 year ago
I've stored my stuff here twice in the past 2 years and everything has been perfect. Clean, reliable, and accessible. Jay Z is great too.
Vivian K.
4 years ago
So I had to get everything into storage in less than 24 hours and I had no idea where to begin. Luckily, Truefoot found me Mopac Mini Storage! Not only did...
DeAnna H.
7 years ago
After reading the sole previous review, I was a bit skeptical when my husband decided on this place for our storage unit rental. We are getting ready to put...
Bill M.
1 month ago
Very smooth application process. We were able to sign the contract pay the dues and move in in just about 3 hours time! A+A++++
Diane B.
4 years ago
They're under new management now and I've noticed the difference within the first three months. The property grounds still look well-kept after which is a...
Storage Facility Amenities11 Amenities
- 24 Hour Access
- Commercial Storage
- Drive-up Access
- Free Lock at Move In
- Gated Entry
- Indoor Vehicle Storage
- Online Bill Pay
- Online Rental
- RV, Car, Boat
- Rental by Phone
- Tenant Insurance
D Hill
11 months ago