Frequently Asked Questions
What are the access hours?
You have access to your unit 24/7 at most of our locations, with 7AM to 10PM daily hours at our Round Rock Mini Storage - East Palm Valley location.
Am I required to store long-term?
We provide flexible month-to-month lease options. Store with us short or long-term.
How do I pay my storage bill?
Pay your storage bill online using a debit or credit card. You can also speak to your facility manager about autopay.
What does drive-up access mean?
Drive-up access means you can drive your vehicle right up to your storage unit. No hallways or stairs to deal with for these units!
Can I visit your office?
We are remotely managed at all 4 of our locations, but you may make an appointment on Monday - Friday from 8AM to 3PM and we'll meet you at the facility.
Is Insurance required?
We require either private insurance provided by your home owners or renters insurance or we offer a tenant protection plan.
What items am I not allowed to store?
Food( of any kind), perishables, plants, animals, stolen or illegal goods, flammable or hazardous items, tires, combustible items, or liquids.
What size unit do I need for my belongings?
Use our handy size guide storage calculator to find the right storage unit for you.